All prices quoted in this tariff are subject to revision without notice. Frontier Reserves the right to pass on any increase in rates caused by the changes in local, state, or taxes. Due to different season and occupancy levels hotels may not apply contracted rates. In such instances, other rates will be quoted.

Extra bed policies vary from each hotel-to-hotel. At the time of booking, the number of Extra adult /children accompanying parents should be specified along with details of their ages to avoid any embarrassing situation at the time of check-in.

Travelers should consult their travel agent for travel documentation and disclosure requirements for inbound & outbound travel. Travelers are solely responsible for obtaining valid travel documents and information pertaining to laws and customs of their destination.

The passenger has to carefully go through the document before traveling and is also his responsibility to ensure everything is in order.

Normal check-in time on day of arrival is 12 00 hours, If client arriving by an early morning flight and room is needed on arrival, the room should be reserved from the previous night. The checkout time on the day of departure is 1100 hours.

If client intend to checkout late, please note that the hotel is entitled to charge additional charges directly to client accordingly unless the client has taken a prior approval from the hotel.

It is important that any complaints be made known to the respective Frontier Tours office or representatives without any delay so that appropriate action can be taken.

Unless specified otherwise in the tariff or at the time of confirmation, due to Hotel/Resort/Suppliers policies it is necessary to charge cancellation fees.. All cancellations must be made in writing either by letter, fax or e-mail to our offices.

Any cancellation of a guaranteed/reconfirmed reservation will attract minimum one night cancellation charge. Any change of booking within 3 working days will be forwarded to the hotel and the hotel / Frontier tours will decide on individual case basis. No show results in 100% retention charges.

Requests for refund should be made in writing within a month with documentary evidence from the Hotel/agent. All refund requests are subject to obtaining a refund approval from our suppliers and no refund can be given without this approval. We reserve the right to process and whether or not to approve the refund request and if necessary charge an administrative fee.

Frontier tours and travels is an agent and we take extra care to provide accurate information to the client and ensure a high level of responsibility in executing an enjoyable holiday for the client.

Frontier tours and travels shall not be responsible for any damage or loss resulting in tour due to natural Calamities, fire, accidents, change government rules, theft, riot, civil disturbance, epidemics or any delays or changes including any extra expense which the passenger may incur as a result of any of the forgoing causes.

Although every effort has been made to ensure the accuracy of the information at the time of uploading the site, we cannot accept responsibility for any errors or omissions and reserve the right to vary, amend or cancel any of the arrangements featured in this web site should we find such alternatives necessary.

We will of course do our best to inform you of changes, but prices may be subject to change without notice as well as ownership.